Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 19, 2022 - 01:00 EST
Scheduled
Our next monthly maintenance event is scheduled for Saturday, February 19, 2022. This is important maintenance to ensure ongoing and seamless access and performance of our products. You’re receiving this information several weeks in advance so that you have time to adjust due dates and schedules. Please remember to inform your students of this work so they can adjust their schedules too.
These products are unavailable Saturday, February 19, 2022. See below for details and for time zone information:
1. ALL MyLab and Mastering courses: You and your students will be unable to access your courses for the entire maintenance window. · This impacts all courses, including those integrated with a learning management system like Blackboard, Canvas, Brightspace by D2L, and Moodle.
· When you and your students attempt to access your courses, you’ll see a maintenance notification page.
· Students will not be able to register for or enroll in any courses.
· Instructors will be unable to create new or copy existing courses.
· The following Mastering courses will be moved to the cloud and unavailable for the entire maintenance window:
2. Revel: You and your students will be unable to access your Revel courses for the entire maintenance window.
· This impacts all courses, including those integrated with learning management systems like Blackboard, Canvas, Brightspace by D2L, and Moodle.
· Instructors and students will be unable to register with an access code.
· When you and your students attempt to access your courses, you’ll see a maintenance notification page.
· Content downloaded to the mobile app before maintenance starts will be available.
3. Aida, Learning Catalytics, Live Response, MediaShare, MyDietAnalysis, Pearson Prep, Pearson Interactive Labs, and StatCrunch: You and your students will be unable to access these tools for the entire maintenance window.