Marano Campus Center Network Upgrades
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 2025 - 12:00 EDT
Scheduled - Campus Technology Services (CTS) will perform network hardware upgrades to the Marano Campus Center over the next few months. During this time period, network access should not be affected.

Here is the replacement schedule for the hardware:

* Oct. 13 to 27: Poucher Hall wing of Marano, floors 1-3 (includes areas for the departments of Math Modern Languages and Literatures, and English)
* Nov. 3 to 24: Marano floors 1-2 (includes areas for Student Engagement and Leadership/The Point, Campus Events, Compass/Career services, Advisement, Disability Services, Honors and Philosophy departments, IPAC, and WNYO/WTOP/Oswegonian, Copy Center (room 146), Room 150, classrooms)
* Nov. 17 to 21: miscellaneous areas
* Nov. 24 to 28: All classrooms will be completed this week.
Over winter break: Chu Atrium

CTS staff will make appointments with individual offices and departmental areas at a minimum of one week in advance to access and replace access points in individual offices and departmental spaces. CTS will make a best effort to accommodate any reported scheduling conflicts. Any access points technicians are unable to replace during the scheduled weeks, due to access or other unforeseen conflicts, will be rescheduled for completion during Winter Break.

Further updates will be posted to the CTS status page.

If you have any questions related to this maintenance, please contact CTS.

–
Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Oct 13, 2025 12:00 - Nov 28, 2025 17:00 EST

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Uptime over the past 90 days. View historical uptime.
Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Phone Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

WileyPLUS Planned Maintenance Oct 18, 2025 00:00-07:00 EDT

On Saturday, October 18th , between 12:00 am and 7:00 am US Eastern time, Wiley will be conducting system maintenance. Within this window we are planning on approximately 5 minutes of disruption to the login functionality on the following sites:
• Wiley.com
• WileyPLUS.com
• Wiley Reader (read.wiley.com)

If you experience any issues accessing our application or content following this maintenance window, please clear your browser cache and try again. If the issue persists following that step, contact support for assistance. (https://support.wiley.com)
Posted on Oct 15, 2025 - 11:20 EDT
Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
myOswego "Check your registration time" issue
Resolved - Starting at approximately 8 a.m. yesterday, Oct. 13, the myOswego "Check your registration time" service became unavailable to students from on and off-campus. Clicking on the link for this service from within myOswego results in an unresponsive result.

At approximately 7:50 p.m. yesterday, Oct. 13, the issue was resolved. Checking registration time is working as expected.

Thank you for your patience.

If you have any questions or concerns related to this outage, please contact CTS.

–
Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Oct 14, 14:43 EDT
Monitoring - As of approximately 7:50 p.m., we believe the issue is resolved. Additional tests will be conducted in the morning to further ensure it is resolved.
Oct 13, 20:38 EDT
Identified - Starting at approximately 8 a.m. today, Oct. 13, the myOswego "Check your registration time" service became unavailable to students from on and off-campus. Clicking on the link for this service from within myOswego results in an unresponsive result. Campus Technology Services (CTS) is working to resolve the issue as quickly as possible.

Further updates will be posted here on this IT Status page.

If you have any questions or concerns related to this outage, please contact CTS.

–
Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Oct 13, 16:44 EDT
Oct 13, 2025

Unresolved incident: Marano Campus Center Network Upgrades.

Oct 12, 2025
ITEC Services Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 23:00 EDT
Scheduled - From Saturday, Oct. 11, at 11 p.m. to Oct. 12 at 12 a.m., SUNYNet will perform network maintenance, affecting access to all on-campus and off-campus services hosted at the Information Technology Exchange Center (ITEC). These services will be unavailable during this maintenance period.

Further updates will be posted to the CTS status page.

If you have any questions related to this maintenance, please contact CTS.

–
Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Oct 11, 22:40 EDT
Oct 11, 2025
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Syracuse Network Outage
Resolved - As of 12:30 p.m. today, Oct. 7, a faulty switch was replaced, and the problem is resolved. All network connectivity has been restored.
Oct 7, 12:49 EDT
Investigating - Starting at approximately 7:45 a.m. today, Oct. 7, the wired network became unavailable to a part of the first floor at the Syracuse campus. Classroom routers, office phones, PCs, and podium PCs etc., are not able to connect to the network. Campus Technology Services (CTS) is working to resolve the issue as quickly as possible.

Further updates will be posted to the Campus Technology Services (CTS) status page.

If you have any questions or concerns related to this outage, please contact CTS.
Oct 7, 09:29 EDT
Google Workspace “Storage is full” error message
Resolved - The update was confirmed to be applied successfully.
Oct 7, 08:09 EDT
Update - In partnership with our vendors, an update will be applied overnight tonight, Oct. 6, that should permanently resolve the issue. While we are not expecting any errors or outages during this time, we want to alert the campus that this update is taking place.
Oct 6, 09:27 EDT
Update - We are continuing to monitor the situation and working with vendors towards a permanent resolution to the problem. Thank you for your continued patience.
Oct 3, 16:30 EDT
Update - At approximately 10:00 a.m. today, Friday, Oct. 3, a temporary solution was applied to resolve the issue. Google Workspace is now working as expected. New files can be created, and existing files can be edited. The “storage is full” error message should now be gone. We are monitoring the situation and diligently working with our vendors for a permanent resolution.

Further updates will be posted as we receive them. Thank you for your patience.
Oct 3, 12:20 EDT
Monitoring - A fix has been implemented, and we are monitoring the situation. Further updates will be posted shortly. We appreciate your patience as we work towards a solution to this matter.
Oct 3, 10:37 EDT
Update - Starting Thursday evening at approximately 8:30 p.m., Oct. 2, Google Workspace services became partially disabled to the entire campus due to a storage is full error. As a result, new files cannot be created in any Google Workspace application (Google Docs, Sheets, Slides, Classroom, etc.), and existing files cannot be edited. Email is still functional and not impacted.

As of this morning, Friday, Oct. 3, the storage error is still present. Google has escalated the issue. Campus Technology Services (CTS) is working to restore service as quickly as possible.

Further updates will be posted as we receive them. We appreciate your patience as we work through this issue.
Oct 3, 08:32 EDT
Identified - Starting Thursday evening, Oct. 2, Google Workspace services became partially disabled to the entire campus due to a storage is full error. As a result, new files cannot be created in any Google Workspace application (Google Docs, Sheets, Slides, Classroom, etc.). Email is still functional and not impacted.
Google has escalated the ticket and is looking into the issue, but there is no timetable for a resolution. We will post updates as we receive them.
Oct 2, 22:23 EDT
Oct 6, 2025
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
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