Pearson MyLab, Mastering, and learning tools maintenance
Scheduled for Jul 3, 22:00 EDT  -  Jul 4, 08:00 EDT
Scheduled
During July, we are preparing our systems and products for a successful Fall term for you. This includes maintenance work on Sunday, July 3, from 10:00 p.m. to 8:00 a.m., Monday, July 4, 2022, ET. We are alerting you now so you’ll have time to plan and adjust assignments if needed. If you are teaching summer sessions, please remember to inform your students of this work so they can adjust their schedules too. See below for specifics on the affected products.

1. ALL MyLab and Mastering courses: You and your students will be unable to access your courses for the entire maintenance window.


a. This impacts all courses, including those integrated with a learning management system like Blackboard, Canvas, Brightspace by D2L, and Moodle.


b. When you and your students attempt to access your courses, you’ll see a maintenance notification page.


c. Students will not be able to register for or enroll in any courses.


d. Instructors will be unable to create new or copy existing courses.

2. Aida, Learning Catalytics, Live Response, MediaShare, MyDietAnalysis, Pearson Prep, Pearson Interactive Labs, and StatCrunch: You and your students will be unable to access these tools for the entire maintenance window.

Our Pearson System Status webpage has product impact details on the “Planned Maintenance” tab. We’ll also post messages 72 hours prior to the event on the product sign-on pages and Twitter, @PearsonSupport.
Posted Jun 03, 2022 - 09:38 EDT