All Systems Operational

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Cloud Recording Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Phone Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We’re writing to let you know about the planned maintenance in October, taking place on Saturday October 14 2023 from 1:00 a.m. to 9:00 a.m. EDT.

The following products will be impacted during this work:

Mastering Health
Mastering Microbiology
Mastering Nutrition

Mastering Physics
You and your students will be unable to access courses in these Mastering disciplines for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create Mastering courses in these disciplines.
A maintenance notification will appear at login.

MathXL for School and MyLab Math Global
You and your students will be unable to access MyLab courses hosted on our MyLab School and Global server for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create MathXL for School or MyLab Math Global courses.
A maintenance notification will appear at login or when users try to access these MyLab courses.

Pearson+: You and your students will be unable to access Pearson+ for the entire maintenance window.
A maintenance notification will appear at login or when users try to access their Pearson+ eText.

Note: the following products will be available for the entire maintenance window, but there may be some impacts to functionality as outlined below.

MyLab courses: You and your students will be able to access these courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.
The following Mastering disciplines will remain as available
Mastering A&P
Mastering Astronomy
Mastering Biology
Mastering Chemistry
Mastering Engineering
Mastering Environmental science
Mastering Genetics
Mastering Geography
Mastering Geology
Mastering Meteorology
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.

Revel: You and your students will be able to access your Revel courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses.

Learning Catalytics and StatCrunch:
You and your students will be able to access these tools for the entire maintenance window.
Content search will not be available.

We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too.

Our Pearson System Status webpage has product impact details on the “Planned Maintenance” tab.

Posted on Sep 13, 2023 - 13:37 EDT
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:30 EDT
Scheduled - On Friday, Sept. 22 from 6:30 a.m. to 7:30 a.m., network maintenance will take place affecting access to the online Citrix virtual applications. During this time period, Citrix will be intermittently available when using it from a computer in a lab or classroom podium. Access to Citrix outside of these locations will be unaffected.

If you have any questions related to this maintenance, please contact the CTS Help Desk.

Sep 18, 10:26 EDT
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result.
Sep 18, 15:27 EDT
Monitoring - Some customers are experiencing issues logging into WileyPLUS. We continue to experience technical issues with customers' ability to log in and are still actively working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates. For more information visit the WileyPLUS status page: https://status.wileyplus.com
Sep 18, 14:24 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.