All Systems Operational

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Phone Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Redshelf website and eReader Feb 11, 2025 23:00 - Feb 12, 2025 01:00 EST
We will be undergoing scheduled maintenance during this time. The website and eReader will be inaccessible.
Posted on Jan 29, 2025 - 09:09 EST
Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Resolved - At approximately 8:13 p.m., the network issue has been resolved. Network service in all the residence halls should be working as expected.

Thank you for your patience.

Jan 29, 20:20 EST
Investigating - On Jan. 29 at approximately 5:42 p.m., Campus Technology Services (CTS) was made aware the residential wireless network is not available to some users on campus in at least the following locations:
Johnson Hall
Cayuga Hall
Onondaga Hall

CTS is working to resolve the issue as quickly as possible.

Further updates will be posted to the CTS status page.

If you have any questions related to this maintenance, please contact CTS.


Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Jan 29, 18:49 EST
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 06:00 EST
Scheduled - On Wednesday, Jan. 29, from 6 a.m. to 7 a.m., Campus Technology Services (CTS) will perform server maintenance. During this timeframe, access to myOswego and Banner will be intermittent. It is recommended students refrain from adding or dropping any courses during this timeframe to minimize disruption.

Further updates will be posted here on the CTS status page.

If you have any questions related to this maintenance, please contact CTS.


Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Jan 28, 10:47 EST
Jan 28, 2025
Resolved - The login issue affecting Firefox and Safari browsers has been resolved. Users can now access your site using these browsers without any issues.
Jan 28, 10:31 EST
Monitoring - Some users are experiencing errors when using Safari or Firefox to access HelioCampus. The vendor is currently investigating this problem. We encourage students and faculty to use Chrome or Edge as a workaround to access the platform.
Jan 23, 15:50 EST
Jan 27, 2025
Resolved - As of 9:00 p.m. this evening, all systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Jan 27, 22:35 EST
Identified - January 27th 2025, 5:06pm EST
We apologize for the technical issue impacting course access via Third-Party Learning Management systems. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

Jan 27, 18:00 EST
Investigating - Pearson is reporting some server issues that are causing delays and timeouts when accessing their products. Affected products include:

Learning Catalytics
Mastering
MathXL
MyLab
Pearson +
Pearson Interactive Labs
Revel
StatCrunch

Here are the latest messages from Pearson, we will send updates as they become available:

January 27th 2025, 1:15pm EST
Some customers using Third-Party Learning Management Systems may experience a 504 Error message when attempting to access courses. We are working to restore services and will update you in 60 minutes.

January 27th 2025, 2:39pm EST
We apologize for the technical issue impacting course access via Third-Party Learning Management Systems. Some customers may experience a delay or various error messages. We appreciate your patience and will provide an update when new information becomes available.

Jan 27, 16:49 EST