All Systems Operational

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Meetings Operational
Zoom Web Client Operational
Zoom Video Webinars Operational
Zoom Phone Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We’re writing to let you know about the planned maintenance taking place on Saturday, December 23, 2023 from 1:00 a.m. to 9:00 a.m. EDT.

The following products will be impacted during this work:

Mastering Health
Mastering Microbiology
Mastering Nutrition

Mastering Physics
You and your students will be unable to access courses in these Mastering disciplines for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create Mastering courses in these disciplines.
A maintenance notification will appear at login.

MathXL for School and MyLab Math Global
You and your students will be unable to access MyLab courses hosted on our MyLab School and Global server for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create MathXL for School or MyLab Math Global courses.
A maintenance notification will appear at login or when users try to access these MyLab courses.

Pearson+: You and your students will be unable to access Pearson+ for the entire maintenance window.
A maintenance notification will appear at login or when users try to access their Pearson+ eText.

Note: the following products will be available for the entire maintenance window, but there may be some impacts to functionality as outlined below.

MyLab courses: You and your students will be able to access these courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.
The following Mastering disciplines will remain as available
Mastering A&P
Mastering Astronomy
Mastering Biology
Mastering Chemistry
Mastering Engineering
Mastering Environmental science
Mastering Genetics
Mastering Geography
Mastering Geology
Mastering Meteorology
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.

Revel: You and your students will be able to access your Revel courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses.

Learning Catalytics and StatCrunch:
You and your students will be able to access these tools for the entire maintenance window.
Content search will not be available.

We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too.

Posted on Oct 16, 2023 - 09:44 EDT
We’re writing to let you know about the planned maintenance taking place on Friday, December 29, 2023 from 1:00 a.m. to 9:00 a.m. EDT.

The following products will be impacted during this work:

Mastering Health
Mastering Microbiology
Mastering Nutrition

Mastering Physics
You and your students will be unable to access courses in these Mastering disciplines for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create Mastering courses in these disciplines.
A maintenance notification will appear at login.

MathXL for School and MyLab Math Global
You and your students will be unable to access MyLab courses hosted on our MyLab School and Global server for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create MathXL for School or MyLab Math Global courses.
A maintenance notification will appear at login or when users try to access these MyLab courses.

Pearson+: You and your students will be unable to access Pearson+ for the entire maintenance window.
A maintenance notification will appear at login or when users try to access their Pearson+ eText.

Note: the following products will be available for the entire maintenance window, but there may be some impacts to functionality as outlined below.

MyLab courses: You and your students will be able to access these courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.
The following Mastering disciplines will remain as available
Mastering A&P
Mastering Astronomy
Mastering Biology
Mastering Chemistry
Mastering Engineering
Mastering Environmental science
Mastering Genetics
Mastering Geography
Mastering Geology
Mastering Meteorology
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.

Revel: You and your students will be able to access your Revel courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses.

Learning Catalytics and StatCrunch:
You and your students will be able to access these tools for the entire maintenance window.
Content search will not be available.

We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too.

Posted on Oct 16, 2023 - 09:45 EDT
Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - Starting at approximately 1:45 p.m. today, Nov. 27, new Brightspace logins became unavailable. This did not seem to affect users who were already logged into Brightspace, only new logins. Our hosting provider resolved the issue around 2:50 p.m. All Brightspace logins should be working properly.
Nov 27, 14:00 EST
Nov 26, 2023
Completed - The scheduled maintenance has been completed.
Nov 26, 08:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:30 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 22, 14:07 EST
Scheduled - Campus Technology Services (CTS) will perform maintenance on myOswego and Banner. During this time, these services will be intermittently unavailable for everyone on and off campus.

For further updates, please refer to the CTS technology status page.

If you have any questions related to this maintenance, please contact the CTS Help Desk.

--
Campus Technology Services Help Desk
26 Lanigan | help@oswego.edu | 315.312.3456

Nov 22, 14:06 EST
Nov 25, 2023
Completed - The scheduled maintenance has been completed.
Nov 25, 09:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:01 EST
Scheduled - We’re writing to let you know about the planned maintenance taking place on Saturday, November 25, 2023 from 1:00 a.m. to 9:00 a.m. EDT.

The following products will be impacted during this work:

Mastering Health
Mastering Microbiology
Mastering Nutrition

Mastering Physics
You and your students will be unable to access courses in these Mastering disciplines for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create Mastering courses in these disciplines.
A maintenance notification will appear at login.

MathXL for School and MyLab Math Global
You and your students will be unable to access MyLab courses hosted on our MyLab School and Global server for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create MathXL for School or MyLab Math Global courses.
A maintenance notification will appear at login or when users try to access these MyLab courses.

Pearson+: You and your students will be unable to access Pearson+ for the entire maintenance window.
A maintenance notification will appear at login or when users try to access their Pearson+ eText.

Note: the following products will be available for the entire maintenance window, but there may be some impacts to functionality as outlined below.

MyLab courses: You and your students will be able to access these courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.
The following Mastering disciplines will remain as available
Mastering A&P
Mastering Astronomy
Mastering Biology
Mastering Chemistry
Mastering Engineering
Mastering Environmental science
Mastering Genetics
Mastering Geography
Mastering Geology
Mastering Meteorology
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.

Revel: You and your students will be able to access your Revel courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses.

Learning Catalytics and StatCrunch:
You and your students will be able to access these tools for the entire maintenance window.
Content search will not be available.

We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too.

Oct 16, 09:43 EDT
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023
Completed - The scheduled maintenance has been completed.
Nov 18, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:00 EST
Scheduled - We’re writing to let you know about the planned maintenance taking place on Saturday, November 18, 2023 from 1:00 a.m. to 9:00 a.m. EDT.

The following products will be impacted during this work:

Mastering Health
Mastering Microbiology
Mastering Nutrition

Mastering Physics
You and your students will be unable to access courses in these Mastering disciplines for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create Mastering courses in these disciplines.
A maintenance notification will appear at login.

MathXL for School and MyLab Math Global
You and your students will be unable to access MyLab courses hosted on our MyLab School and Global server for the entire maintenance window. This includes those courses integrated with an LMS.
Instructors can't copy/create MathXL for School or MyLab Math Global courses.
A maintenance notification will appear at login or when users try to access these MyLab courses.

Pearson+: You and your students will be unable to access Pearson+ for the entire maintenance window.
A maintenance notification will appear at login or when users try to access their Pearson+ eText.

Note: the following products will be available for the entire maintenance window, but there may be some impacts to functionality as outlined below.

MyLab courses: You and your students will be able to access these courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.
The following Mastering disciplines will remain as available
Mastering A&P
Mastering Astronomy
Mastering Biology
Mastering Chemistry
Mastering Engineering
Mastering Environmental science
Mastering Genetics
Mastering Geography
Mastering Geology
Mastering Meteorology
Content search will not be available; Instructors cannot copy/create courses; and eText will not be available.

Revel: You and your students will be able to access your Revel courses for the entire maintenance window.
Content search will not be available; Instructors cannot copy/create courses.

Learning Catalytics and StatCrunch:
You and your students will be able to access these tools for the entire maintenance window.
Content search will not be available.

We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too.

Oct 16, 09:37 EDT
Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.