All Systems Operational

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Uptime over the past 90 days. View historical uptime.
Google Apps Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Phone Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Student LakerPrint Maintenance Dec 16, 2024 10:00-11:30 EST
On Monday, Dec. 16, LakerPrint, used for student printing will be unavailable for maintenance from 10 a.m. - 11:30 a.m. During this time documents will not be available for release at any LakerPrint station. Also, please refrain from sending documents to LakerPrint during this time as they may not be received.

For further updates, please refer to the CTS technology status page.

If you have any questions related to this maintenance, please contact the CTS Help Desk.

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Campus Technology Services Help Desk
26 Lanigan | help@oswego.edu | 315.312.3456
Posted on Nov 25, 2024 - 08:07 EST
Past Incidents
Dec 4, 2024
Residential Network Outage
Resolved - Starting at approximately 12:36 pm today, Dec. 4, the residential wireless network became unavailable from on-campus residential halls. At approximately 1:07 p.m. today, Campus Technology Services (CTS) resolved the issue. The residential network is now working as expected.

If you have any questions or concerns related to this outage, please contact Campus Technology Services (CTS).

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Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Dec 4, 15:16 EST
Dec 3, 2024

No incidents reported.

Dec 2, 2024
Helio Campus (formerly AEFIS) Platform Outage
Postmortem - Read details
Dec 3, 14:33 EST
Resolved - The vendor has announced the outage has been resolved. If you encounter any further issues, notify the CTS Help Desk.
Dec 2, 14:59 EST
Investigating - There currently is a service disruption to the HelioCampus Assessment platform. Production instances of the platform are currently inaccessible for some clients. We are diagnosing the issue and will send an update when we have further information.
Dec 2, 13:34 EST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Phone services maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 16:30 EST
Scheduled - On Tuesday, Nov. 26, from 4:30 p.m. to 7 p.m., Campus Technology Services (CTS) will perform phone services maintenance affecting the use of voicemail and some related services. During this time period, the following services will be intermittent during the upgrades:

-Informacast (Emergency notification system for outdoors, office phones and computer lab/Advanced Technology Classroom computers)
-Voicemail
-Calling Trees
-Phone queue calling system (Contact Center / Jabber)
-Cisco Unified Intelligence Center (call reporting platform)

Basic phone services, internally and externally, should still be available during the entire outage window.

Further updates will be posted to this CTS status page.

If you have any questions related to this maintenance, please contact CTS.

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Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall
Nov 25, 14:42 EST
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024
Heliocampus Assessment platform network maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 08:00 EST
Scheduled - The HelioCampus infrastructure team is completing routine server maintenance on Saturday, November 23, between 8:00 AM and 12:00pm ET. During this window there will be a brief service interruption to the HelioCampus Assessment & Credentialing platform (we expect this to be under 5 minutes). This is the system that student use for course evaluation.
Nov 15, 12:01 EST
Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

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