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This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled.
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Scheduled Maintenance
Pearson MyLab, Mastering, Revel maintenance
Jun 18, 01:00-09:00 EDT
Pearson will be performing maintenance work on Saturday, June 18, 2022, from 1:00 a.m. to 9:00 a.m. ET. to continue providing you the best experience with your Pearson products. We are alerting you now to ensure you have time to plan for the maintenance work and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too. See below for specifics on the affected products.
What will be impacted?
1. ALL MyLab and Mastering courses:
You and your students will be unable to access your courses for the entire maintenance window.
a. This impacts all courses, including those integrated with a learning management system like Blackboard, Canvas, Brightspace by D2L, and
Moodle.
b. When you and your students attempt to access your courses, you’ll see a maintenance notification page.
c. Students will not be able to register for or enroll in any courses.
d. Instructors will be unable to create new or copy existing courses.
2. Revel: You and your students will be unable to access your Revel courses for the entire maintenance window.
a. This impacts all courses, including those integrated with learning management systems like Blackboard, Canvas, Brightspace by D2L, and Moodle.
b. Content downloaded to the mobile app before maintenance starts will be available.
3. Aida, Learning Catalytics, Live Response, MediaShare, MyDietAnalysis, Pearson Prep, Pearson Interactive Labs, and StatCrunch: You and your students will be unable to access these tools for the entire maintenance window.
Our Pearson System Status webpage (https://status.pearson.com/s/#/home) has product impact details on the “Planned Maintenance” tab. We’ll also post messages 72 hours prior to the event on the product sign-on pages and Twitter, @PearsonSupport. https://twitter.com/PearsonSupport
Posted on May 23, 08:44 EDT
What will be impacted?
1. ALL MyLab and Mastering courses:
You and your students will be unable to access your courses for the entire maintenance window.
a. This impacts all courses, including those integrated with a learning management system like Blackboard, Canvas, Brightspace by D2L, and
Moodle.
b. When you and your students attempt to access your courses, you’ll see a maintenance notification page.
c. Students will not be able to register for or enroll in any courses.
d. Instructors will be unable to create new or copy existing courses.
2. Revel: You and your students will be unable to access your Revel courses for the entire maintenance window.
a. This impacts all courses, including those integrated with learning management systems like Blackboard, Canvas, Brightspace by D2L, and Moodle.
b. Content downloaded to the mobile app before maintenance starts will be available.
3. Aida, Learning Catalytics, Live Response, MediaShare, MyDietAnalysis, Pearson Prep, Pearson Interactive Labs, and StatCrunch: You and your students will be unable to access these tools for the entire maintenance window.
Our Pearson System Status webpage (https://status.pearson.com/s/#/home) has product impact details on the “Planned Maintenance” tab. We’ll also post messages 72 hours prior to the event on the product sign-on pages and Twitter, @PearsonSupport. https://twitter.com/PearsonSupport
Posted on May 23, 08:44 EDT