All Systems Operational

About This Site

This page informs the SUNY Oswego campus community about disruptions to campus technology services, whether scheduled or unscheduled. For more information, or if you need to report a current outage, please visit the Campus Technology Services contact page at https://www.oswego.edu/cts/contact-us.

Google Apps Operational
90 days ago
99.99 % uptime
Today
Google Apps Gmail Operational
90 days ago
99.98 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Phone Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Saturday, Oct. 19, from 12:01 a.m. to 8 a.m., a third-party provider will perform network maintenance affecting the SUNY Oswego Syracuse Campus.

Network connections on and off-campus will be unavailable for everyone at the Syracuse Campus. Services affected by this include, but are not limited to:

Phones
Desktop/Laptops/Tablets
Printers/Copiers
Lab Devices

Devices such as copiers/printers, etc. may require a reboot if, after network service is restored, they continue to lack connectivity.

Additionally, the SUNY Oswego campus, the Office of Workforce Innovation and External Relations (OWEIR), and Rice Creek Field Station (RCFS) locations may experience brief drops in network connections. Access to remote services over Internet2 and access to ITEC Buffalo and Albany ZEN resources may be down too.

For further updates, please refer to the CTS technology status page.

If you have any questions related to this maintenance, please contact the CTS Help Desk.

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Campus Technology Services Help Desk
26 Lanigan | help@oswego.edu | 315.312.3456

Posted on Oct 02, 2024 - 09:39 EDT
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:30 EDT
Scheduled - The eReader will be undergoing scheduled maintenance during this time.
Sep 27, 13:36 EDT
Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 06:30 EDT
Scheduled - On Thursday, October 3, from 6:30 to 8:00 a.m. Campus Technology Services (CTS) will perform maintenance to the VPN (virtual private network) service.


During this time, some technology services will be unavailable for faculty, staff, and students while on and/or off campus. These services include but are not limited to:


VPN access (minimally impacted off-campus)

Degree Works (on-campus)

SUNY Time and Attendance (on-campus)

SUNY Financial System (on-campus)



For further updates please refer to the CTS technology status page.



If you have any questions related to this maintenance, please contact the CTS Help Desk.

Oct 2, 09:33 EDT
Oct 2, 2024
Resolved - Starting at approximately 8 p.m. on Sept. 30, the wireless and wired residential network became unavailable to some users. Internet access to on-campus and off-campus services was unavailable to those affected. Campus Technology Services (CTS) resolved the issue as quickly as possible.

Thank you for your patience.

If you have any questions or concerns related to this outage, please contact CTS.


Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Oct 2, 08:11 EDT
Monitoring - As of 10:36 AM today, Oct. 1, our network team has investigated the residential network outage as well as the Oswego-Guest and Oswego-Secure network issues. Changes have been made to the campus network services, and users should test their network connectivity.

What you should do next:
Please test whether your devices are able to connect to the SUNY Oswego networks and place a ticket to the CTS Help Desk if you are still experiencing any issues.
Faculty and staff should reboot their computers and departmental printers if they cannot connect to the SUNY Oswego network.

If you have any questions or concerns related to this outage, please contact CTS.


Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Oct 1, 11:56 EDT
Investigating - Starting at approximately 8 PM yesterday, Sept. 30, the wireless and wired residential network became unavailable to some users. Internet access to all on-campus and off-campus services is currently unavailable to those affected. Campus Technology Services (CTS) is working to resolve the issue as quickly as possible.


Further updates will be posted to the Campus Technology Services (CTS) status page.

If you have any questions or concerns related to this outage, please contact CTS.


Campus Technology Services
help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Oct 1, 08:51 EDT
Oct 1, 2024